There were serious electrical problems which were never flagged up. A prospective buyer advised me of the situation and I employed an electrician to correct the faults - plural. I felt the house was given a cursory inspection. They stated that the brickwork was faulty - this was nothing to do with the house rather a small drive. They stated that the windows would need to be replaced. There was no fault whatsoever with the windows for which my mother had an insurance with the company which installed them. All in all money for nothing. If I had not been so upset at the time I would have taken them to court to get my fee reimbursed.
Good Afternoon, \n<br />\nI am disappointed to hear of your experience with our service. \n<br />\nI have attempted to call you to discuss the specifics around your concerns and would be more than happy to discuss a solution at your convenience, so please do not hesitate in contacting me.\n<br />\nKind Regards,\n<br />\nJonathan Shaw
Professional and efficient
Decent service a few we hurdles that I feel shouldn't have been present but over all helpful and quick to respond to queries
Super efficient with great communication. Surveyor very pleasant and professional and the whole process was faultless start to finish. Would definitely recommend them and use them in the future.
Friendly helpful professional
Excellent service, done exactly what they said they would and promptly issued the Home report after assessing my property.
Response to a request for a home report was instantaneous. HDG were flexible with times to suit me as a customer. the surveyor was on time, approachable, unhurried and willing to answer any questions that I had. all round excellent service.
I was disappointed in the length of time it took to receive an accurate home report, selling your home can be one of the most stressful in your lifetime and in my opinion there seemed to be a lack of urgency on their part.
All round good performance
Would recommend. Mr Clelland was efficient, understanding and very helpful with recommendations